When you ask us to conduct your mediation, we answer by coordinating every aspect of it — scheduling, special requests, phone calls, catering, follow-up and countless other logistics. We take care of it all. So all you have to take care of is your client.

"You can’t understate the importance of reputation — of being well prepared, objective and ready to meet the client in mediation. But you also have to have the right kind of personality. And by that I mean a certain personal quality that’s conducive to resolution. I think the people at DRC have that."